Your refund, the amount should be on your account within 5 to 10 days.

Please note your refund may also be processed in the form of a reversal.

This happens if we send you the refund a very short time after you have paid us.

In the case of a reversal you will not see a refund credit on your statement - you will just see your original payment disappear off your statement after a few days.

There will thus be no payment, and no refund. It will appear as if the whole transaction never happened.